Shipping policy

At RedBerry Cuddle, we aim to deliver your cuddly products quickly and efficiently. Please review our shipping policy for details on shipping methods, timelines, costs, and more.

Shipping Rates & Delivery Times

• Domestic Shipping (Within India)

• Standard Shipping: Free for orders. Expected delivery within [4-8] business days.

 • International Shipping

• Standard International Shipping: Rates vary based on location. Estimated delivery time: [7-21] business days.

• Duties and Taxes: The recipient is responsible for any applicable customs duties and taxes. These fees are not included in the shipping total.

Order Processing Time

Orders are typically processed within [1-3] business days, excluding weekends and holidays. During peak seasons, processing may take longer, and customers will be notified of any delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your order using the link provided.

Shipping Delays

While we strive for timely delivery, certain factors beyond our control, such as customs clearance or carrier delays, may affect delivery times. RedBerry Cuddle is not responsible for these delays, but we will assist in tracking the shipment if necessary.

Lost, Stolen, or Damaged Shipments

• Lost or Stolen Packages: RedBerry Cuddle is not liable for lost or stolen packages. If your package is marked as delivered but you cannot locate it, please check with your neighbors or local post office before contacting us.

• Damaged Packages: If your order arrives damaged, please contact us within [48 hours] of receipt with photos of the damage. We will review the issue and offer a resolution.

Address Changes

Ensure your shipping address is correct before placing your order. Once the order has been shipped, we cannot change the delivery address. If you need to update your address, please contact us immediately after placing your order.

Contact Us

If you have any questions regarding your shipment, feel free to contact our customer service team at [customer service email] or [phone number].

Thank you for shopping with RedBerry Cuddle! We look forward to delivering your cozy, cuddly items right to your door.